Testimonials
Book Me A Limo
“This ended up being the best resource that we walked away with from the [LCT] show. With your help, we have reduced our overhead, increased overnight sales and have taken our business to that level of service we have been searching for. Thank you for all the wonderful work!”
- Sam Cohen, Book Me A Limo
American Luxury Limo
“I have used typical answering services in the past only to find how limited they were. LimoLive24 has been successful in conveying to our clientele that they are actually speaking with our company. In a business environment where every phone call is vital to profitability, thank you for giving me peace of mind and the ability to enhance my personal life.”
- Scott Ruge, American Luxury Limo
Eco Limo
“Your professionalism, dependability, flexibility and attention to details have been an asset to us. Its not often that businesses will do what they say they are going to do and do it right the first time. LimoLive24 is one of those companies.”
- Y Fray, Eco Limo
Luxury Limousines of Sacramento
“Since we started with LimoLive24, our phones have been answered by a truly professional staff. We have used other callcenters with very mixed results. LimoLive24 is professional and consistent, qualities that are priceless when it comes to customer service. We highly recommend them to anyone looking for a professional staff to answer their phones.”
- Shad Moore, Luxury Limousines of Sacramento
Green Carpet Limo
“It is such a relief to know that my clients are in good hands. Your staff is courteous and friendly and seamlessly handles my clients as though they are their own. I strive to provide world-class service to my clients and your company is truly an integral part of my team!”
- Erin Shields, Green Carpet Limo
Racing Limos of Allentown
Joel Kowalski reports:
The LimoLive24 has proven to be a tremendous asset to my limo company. Not only do they answer my phones in an extremely professional manor, but it gives my customers the feeling that they are dealing with a major limousine company. I no longer have to worry about answering my cell phone while I am on the road. (A great safety feature by the way.) I can have dinner with my family, coach baseball, and have some me time without having to worry about missing a call. Most customers will not leave a message when they get voicemail. They just move on to the next limo company. When that happens, you never even get a chance to make a sale. LimoLive takes care of that.
Their job is to make the sale! If they don’t make sales then why would you keep them? They enter reservations right into your online reservation system, inform you of calls, and will make changes to reservations. They do all this for a few dollars a day. Try and hire a person for one day a week to do what LimoLive does for you everyday and you will find yourself spending much more money and not getting nearly the results. If you work a full time job and rely on an answering machine, then you are leaving way too much money on the table for another limo company to have.
Bay Area Racing Limos
Curt Chandler adds:
“There’s probably nothing more damaging to our business then an unanswered phone. Without a doubt, the most important aspect to closing a sale is being able to SPEAK to the prospect so that you can build value by describing the features and benefits of our awesome limos and then ask for the sale. LimoLive24 provides me peace of mind 3 days a week. Not only do they describe my fleet to the callers, but they can book the reservation, obtain credit card information and then input the data into my reservation system. They also take calls from previous reservations updating or verifying itineraries and providing 24/7 customer service.
While they can also provide complete operations and dispatch support including flight tracking, chauffeur updating, wake-up calls etc, I only use them 3 days a week for phone support. This allows me the time to get out from behind my desk and go selling so I can grow my business. They make my small company sound like a major fortune 500 corporation and they do all this for me for about $30 day! 24/7 phone support, 3 days a week for about $30 day! I love it and will expand my services with them as I grow my business. They have many levels of programs and can customize a plan that works specifically for your business and for far less than hiring an employee!”
Greenbrier Valley Limousine
“We chose to go with LimoLive24 in June as a test run. Our existing answering service wasn’t efficient enough to handle limo calls. We put off making this change and sacrificed having a dedicated on call person just for the past answering service simply because a change like this we figured would be hard and the transitional period would be rough. Within 2 days of our free trial period, my phone hadn’t rung. When we switched over to LimoLive24, they handled almost everything. We handle transportation in a resort area and our clients and affiliates all have spoken highly of LimoLive24. They have excellent customer service skills, have become very knowledgeable about our services we offer, and provide a level of customer service that matches the customer service our clients are used to at the World Famous Greenbrier Resort.
I would recommend LimoLive24 to anyone with a limousine service. Their services cannot be beat. They are professional and well organized, and the level of respect and service they give not only to your company but your clients is superb. They are the only answering service that our company trusts from this point on when it comes to dealing with our clients. We have even set our phones up to overflow to LimoLive24 during business hours, and now a guest never has to leave a voicemail. Thank you LimoLive24, we appreciate everything that you do for us, and would recommend you to anyone!”
- Tim Dolan, Greenbrier Valley Limo